How do I clear off the reactivate payroll subscription so that my progrom works?
Hello there, @rdthomas4239.
I'm here to help you today so you'll be able to activate your payroll subscription successfully, run payroll and open reports in QuickBooks Desktop (QBDT).
Since you've paid your subscription and received the reference number, but it won't allow you to clear the re-activate subscription and run payroll, you can start by reactivating your payroll service key.
To reactivate your service key:
You may also check this article for additional reference: Enter your payroll service or disk delivery key.
If the issue persists, I recommend getting in touch with our Support Team to check and investigate this further securely. For the support's contact information, you may check it here: Contact the QuickBooks Desktop Customer Support Team.
As always, please feel free to add a post/comment below if you have any other payroll concerns, I'll be always here to help you. Have a wonderful day ahead!