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Established Member

Orange exclamation point over payroll status

Why is there an orange exclamation point over the payroll status which states pending on my QuickBooks Desktop Pro 2019?

3 Comments
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QuickBooks Team

Re: Orange exclamation point over payroll status

Thank you for adding a post here in the Community, @Bmarchuck.

 

You'll see an orange exclamation mark on the payroll status when there's an alert in QuickBooks Desktop (QBDT). Please allow me to help check this further for you.

 

If the status of your payroll/paycheck is To Print and there's an orange exclamation mark beside it, you may need to right click the status and select on Remove from print queue if you're done printing the paycheck.

b3 orange !.PNG

b3 remove.PNG

 

If the payroll/paycheck wasn't printed yet, you can click on the payroll status itself, click OK under Select Paycheck to Print, click on Print in the Print Checks page and click on OK.

b3 to be printed.PNG

b3 print2.PNG

b3 OK3.PNG

 

I've added a helpful article for additional reference: Remove paychecks from the print queue.

 

Please don't hesitate to add a post/comment below if you have any other payroll questions. I'll be always here to assist you!

Established Member

Re: Orange exclamation point over payroll status

What if the status states "pending" and the orange exclamation is there?

QuickBooks Team

Re: Orange exclamation point over payroll status

Greetings, Bmarchuck.

 

I'd like to join the discussion and ensure you get the right clarification regarding this matter.

 

Just to confirm, do you see the orange exclamation point and Pending status in the Create Paychecks section of the Payroll Center? If so, it means that you've set up a Pay Schedule that's due on that specific date.

 

A quick and easy to clear this is to run the scheduled payroll. However, if you've already run payroll for that day using the Start Unscheduled Payroll button, then you may need to update the dates of this pay schedule. Here's how:

  1. From the Employees menu, choose Payroll Center.
  2. Make sure you're in the Pay Employees tab.
  3. Select the schedule.
  4. Click the Payroll Schedules drop-down button.
  5. Choose Edit Schedule.
  6. Update the Dates as necessary.
  7. Click OK.

For additional insight about this, I'm also including this article: Set up and manage payroll schedules

 

Let me know if this isn't quite what you're looking for. I've got your back and am always happy to help however I can.