I changed my QB subscription at the advice of my accountant. I cancelled the yearly Desktop and went with a one time purchase of QB Desktop. I had to cancel my other subscription and reactivate for payroll and everything. Everything is paid for, but the activation number on my QB file is not the correct number. I am not sure how to update that and I keep getting the PS0032 error when trying to do updates and payroll. I don't see a button to activate it and sync it for new number or even replace the number with new one. I have tried some of the steps posted already, with no luck. Please help.
I appreciate the steps you've done, janieblair.
The PS032 error can be caused by a damaged QuickBooks registration file. We'll need to delete the .ecml file to get rid of the error.
Once done, enter your updated payroll service key.
I'm always around to help if you have additional questions.