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Active Member

Payroll subscription

I had to update the credit card information for my subscription for the payroll for KDD Construction, Inc. and it states its active but when I do payroll it doesn't take any taxes out. Please advise as to what needs to be done to allow me to do payroll.


Thank You,


Darlene Dodd


KDD Construction, Inc.

1 Comment
QuickBooks Team

Re: Payroll subscription

A warm welcome to the Community, KDDODD.

I want to make sure taxes are being calculated so you can run payroll in QuickBooks Desktop.


It is important to download or install the latest payroll tax table in QuickBooks Desktop to ensure your tax table has accurate information.


Here's how:


  1. Go to the Employees menu, then select Get Payroll Updates.
  2. Put a check in the Download Entire Update checkbox.
  3. Select Download Latest Update.
  4. A window appears when the download is complete.

If the employees are highlighted in yellow after the update, let's try to revert the paycheck. 


Here's how:


  1. On the employee's name, right-click.
  2. Click Revert Paycheck.



You may find these articles helpful:



If you're still getting the same issue, I'd suggest you contact our Payroll Specialists. They have the full access to pull up your account and help you further:


  1. Click Help at the top menu bar.
  2. Enter your concern.
  3. Click Contact us.



I'll be around if you have more questions about our payroll services. have a good one.