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Experienced Member

Payroll

I was using a different quickbooks system during the 1st quarter of this year. I went to an online version in April. How can I pull the payroll from the 1st quarter so that it reflects correctly when I print W2s this year? 

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QuickBooks Team

Re: Payroll

Hi there, lacyfuehrer. 

 

You can only record old paychecks as far as April since that is the time you started using the service. Our Payroll Support Team will need to access your account to help you record old payroll transactions you've made for the 1st Quarter.

 

Here's how:  

 

  1. Open this link: https://payroll.intuit.com/support/contact/?infosrc=qs&service=64.
  2. Look for QuickBoooks Online in the right-hand side of the page.

Our phone support line is open in between Monday to Friday, 6 AM to 6 PM PST, and on Saturday from  6 AM to 3 PM PST. 

 

Visit us again in the Community if you have other questions. See you around.