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Payroll

How is the fee for employee payroll direct deposit handled with online Plus? Is it only charged to the employee/contractor if they are paid?  monthly? Do I need to activate and deactivate to avoid being charged for contractors not paid that month??  HELP

Best answer a month ago

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QuickBooks Team

Re: Payroll

Hello, @cls24747.

 

I'm here to help share additional information about the additional surcharge added to your billing on top of your monthly payroll subscription. 

 

The per-contractor, per month fee, is the same as the per active employee fee in your QuickBooks Online Payroll subscription. You're able to issue as many direct deposit payments to a contractor as needed with just this flat fee.

 

You will only be charged if you have run a direct deposit payment for your contractor. If you're still charged even if you didn't run direct deposit, you'll need to contact our payroll support for help. The details and support number is included in this article: Contractor direct deposit.

 

As always, you can visit our site whenever you need some helpful references in the future: Help articles for QuickBooks Payroll.

 

This should guide you on the right track. Should you have other questions about the direct deposit for your contractor, please let me know. I'm here to help. 

4 Comments
Established Community Backer ***

Re: Payroll

Direct deposit in online payroll is no charge. The only DD with a fee is desktop payroll. If you are being charged above and beyond the monthly per employee fee then you need to call support and complain.

Experienced Member

Re: Payroll

It is the monthly pay per employee I am asking about..

Experienced Member

Re: Payroll

It is the monthly per employee charge I am asking about.  So it is monthly...do you only pay for employees that are paid that month?

QuickBooks Team

Re: Payroll

Hello, @cls24747.

 

I'm here to help share additional information about the additional surcharge added to your billing on top of your monthly payroll subscription. 

 

The per-contractor, per month fee, is the same as the per active employee fee in your QuickBooks Online Payroll subscription. You're able to issue as many direct deposit payments to a contractor as needed with just this flat fee.

 

You will only be charged if you have run a direct deposit payment for your contractor. If you're still charged even if you didn't run direct deposit, you'll need to contact our payroll support for help. The details and support number is included in this article: Contractor direct deposit.

 

As always, you can visit our site whenever you need some helpful references in the future: Help articles for QuickBooks Payroll.

 

This should guide you on the right track. Should you have other questions about the direct deposit for your contractor, please let me know. I'm here to help.