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Jim10623
Level 1

Rejected tax liability e pay

I made a mistake, entering eftps info, when I submitted a tax liability payment.  The payment was rejected.  How do I re-submit the payment?

3 Comments 3
Anonymous
Not applicable

Rejected tax liability e pay

Hello, Jim10623.

 

You'll need to void first the payment in QuickBooks. Here's how:

 

  1. Go to your Payment History lists and open the rejected payment. 
  2. Once opened, right-click the check image and select Void Liability Check.

Once done, the liability will show up in the Pay Taxes & Other Liabilities table again. This should let you resubmit the payment again with the right information. 

 

Please feel free to come by and visit us again if you have other questions about QuickBooks. 

mcfarlandrr1
Level 2

Rejected tax liability e pay

Thanks...just posted the same problem.  Just saw your response...Good advice never gets old..Thanks

KhimG
QuickBooks Team

Rejected tax liability e pay

Hi there, @mcfarlandrr1.


I’m glad you found the solution given by my colleague helpful.


For your reference, I’m leaving you an article that tackles more about this: Modify or void pay and liability checks.


If you have additional questions or concern, please don’t hesitate to let us know. The Community is here to help. Take care and have a great day!

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