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justing
Level 2

Why are past 941s now showing as not submitted when they were?

 
1 Comment 1
BettyJaneB
QuickBooks Team

Why are past 941s now showing as not submitted when they were?

Hi there, @justing.

 

It's good to have you back here in the Community. I'm here to get you pointed in the right direction for assistance with why are your past  941 forms are showing as not submitted.

 

If you've submitted the forms electronically through the E-file service, I'd suggest reaching out directly to our Payroll Care Team to verify the status of your forms. Agents have the necessary tools to work with you to find out what exactly may be causing the forms to show up.

 

This is also to ensure that your information is in a secure space since the Community is a public forum. 

 

You can reach them through the contact details below:

  1. In your browser, navigate to https://help.quickbooks.intuit.com/en_US/contact
  2. Choose QuickBooks Online.
  3. Select the issue or topic.
  4. Click the Green Phone button to see the support number.

Please let me know if you have any other questions about this concern. I'm always here to help you out. Have a good one!

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