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Why my payroll is blocked ?

1 Comment
QuickBooks Team

Re: Why my payroll is blocked ?

Welcome to the Community, @abegandhi. I'm here to lend a hand with your payroll account. 


A payroll account can be blocked for multiple reasons, such as a billing issue or for being under review. Generally, an email will be sent with information on this, as well as instructions. I recommend reviewing your email to see if one has been sent with regards to this.


Should you not see an email, I'd recommend checking the payment status with the following steps:


  1. Click the Gear icon.
  2. Select Account and Settings.
  3. Choose Billing & Subscription on the left.
  4. Review the Subscription status in the Payroll section.


Additionally, I'm including an article with further information on other reasons, such as compliance with federal laws, that an account may be on hold: Payroll account suspensions, security checks and risk management.


Please let me know if you should have questions on this, or anything else, by posting below. Hope you have a great day.