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can not access one of my employes payroll

can bot access one of my employees  pay roll payments

1 Comment
QuickBooks Team

Re: can not access one of my employes payroll

Good day, @moinkes,


Are you trying to access your employees payroll through ViewMyPaycheck (VMP) website?


If so, let's make sure that the VMP email address matches with what's entered in your QuickBooks Desktop Payroll. This is to ensure your employee can access their paystubs online.


Here are the steps to follow:

  1. Select Employees from the menu, then choose Employee Center.
  2. Double-click the employee's name.
  3. Select Address & Contact.
  4. Review the email entered in the MAIN EMAIL textbox.
  5. Click OK to close the window.employeeinfo1.PNGemployeeinfo2.PNG

Once done, here's how your employee can sign up the servive:

  1. Log in to, then click Sign up.
  2. Enter the SSN and the net pay amount issued from last payroll run in QuickBooks Desktop.
  3. Click All Done!.
  4. Follow on-screen instructions.

Intuit automatically uploads your paychecks to the VMP website if payroll was sent through direct deposit on the next payroll run. Otherwise, you'll manually upload paystubs online.


I've added these articles to learn more about viewing paystubs online:

If you need to email the paycheck to your employee, please read through this article for the detailed steps: Email pay stubs from QuickBooks Desktop.


Let me know if you're referring to something else so I can provide you the steps needed to resolve the issue. Just leave a comment below and I'll get back to you.