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Experienced Member

how to view vacation available, before this wonderful update i could easily see my accrued vacation and sick hour

 
9 Comments
QuickBooks Team

Re: how to view vacation available, before this wonderful update i could easily see my accrued va...

Hello there, J-Rock,

 

You can view accrued vacation and sick hour by following these steps:

  1. Select the Employees tab.
  2. Select the name of the employee.
  3. In Vacation & sick pay section, you can see the number of hours.

Don’t hesitate to comment below if you got additional concerns, I’m always here to help you.

Experienced Member

Re: how to view vacation available, before this wonderful update i could easily see my accrued va...

There is no such "Employee" tab to select.

 

When i first log in, the web address is:

https://paychecks.intuit.com/employee.html

This page is what I am use to seeing.

 

Then in a second it redirects me to some new design layout page with address:

https://workforce.intuit.com/app/payroll-employee-portal-ui/portal/paychecks

 

This page has absolutely no "Employee" tab.

 

Why is the new layout page so different and why it is redirecting me?

 

It seems with the new layout a big step backwards was achieved.

 

QuickBooks Team

Re: how to view vacation available, before this wonderful update i could easily see my accrued va...

Hello there, @J-Rock.

 

I can share additional information so you'll be able to view your accrued vacation and sick hour balance.

 

Here's how:

  1. Login to your ViewMyPaycheck account.
  2. Click the Home tab.
  3. Locate the Available Time Off.

 

VMP.gif

 

For additional information about the new look of ViewMyPaycheck, you may check out this article: ViewMyPaycheck FAQs.

 

Keep in touch with us here in the Community if you have other questions about viewing your accrued vacation credits. I'm always here to help.

Experienced Member

Re: how to view vacation available, before this wonderful update i could easily see my accrued va...

Thanks for the help guys but you are not understanding my issue, before the web page update it looked exactly like juVielL displayed and I could easily get my vacation and sick hours just as juVielL describes. But my page looks nothing like what juVielL displayed.

QuickBooks Team

Re: how to view vacation available, before this wonderful update i could easily see my accrued va...

Thanks for confirming that you're using the QuickBooks Workforce, J-Rock.

 

You can view the accrued vacation and sick hour available on the upper-right part of the screen. Here's a screenshot for your visual reference:

1.PNG

 

If you still have a different interface aside from the image above, just let me know. I'd also appreciate if you can attach a screenshot of your screen.

 

Once I have the details, I'll be glad to look into it for you.

Experienced Member

Re: how to view vacation available, before this wonderful update i could easily see my accrued va...

The updated page is not providing me with the information i am looking for, while the older useful page did. Attached is a screen shot of the updated page, as you can see it does not show me the available vacation and sick hours. Can we get this page reverted back until quickbook's workforce figures out how to display the page correctly. When i log in, i can see the old page for a brief second before i get redirected to the updated useless page.

QuickBooks Team

Re: how to view vacation available, before this wonderful update i could easily see my accrued va...

Hello there, J-Rock.

 

You can log out from your QuickBooks workforce account and log back in to check if your available vacation and sick hours are showing. If not, I'd suggest contacting your employer and verify if they've set up an available vacation and sick hour on your account. If they do, I'd encourage contacting our Customer Care team. They can further investigate as to why this important information isn't showing on your end.

 

Here's how to contact them:

  1. Go to Help (question mark icon).
  2. Click Contact us.
  3. Enter a brief description of your concern in the How can we help? field and click Continue.
  4. Choose an option in contacting our live agent.

Feel free to post in the Community if you have other concerns. 

Active Member

Re: how to view vacation available, before this wonderful update i could easily see my accrued va...

My employees can no longer view their time from the application on their phones --- please advise.

Moderator

Re: how to view vacation available, before this wonderful update i could easily see my accrued va...

I want to officially welcome you to the Community, nhstac.


Let me chime into this conversation so that your employees can view their sick and vacation hours.

 

At this time, the sick and vacation hours won't show on the Paycheck Detail screen of QuickBooks Workforce. The employees should download the paychecks to view the PTO balance.

 

I'm happy to show you how:

  1. Sign in to QuickBooks Workforce.
  2. Click the Download button (check the screenshot below).

image.pngimage.png

 

The above steps should let your employees see their available vacation hours.

 

I'm including an article for future reference: Set up online pay stub access for employees.

 

That information should get you on the right track. Let me know the results after trying the steps above. I'm always here to provide you with additional assistance if you need anything else. Have a good one.