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payroll taxes not deducted suddenly

seems for some reason my payroll taxes/ deductions not taken our this payroll

 

Best answer 12-14-2018 09:27 AM

Accepted Solutions
Established Community Backer ***

Re: payroll taxes not deducted suddenly

Have you tried updating both your QB and Payroll?

Experienced Member

Re: payroll taxes not deducted suddenly

I did the payroll updates that pop up to remind me

 

5 Comments
Established Community Backer ***

Re: payroll taxes not deducted suddenly

Have you tried updating both your QB and Payroll?

Experienced Member

Re: payroll taxes not deducted suddenly

I did the payroll updates that pop up to remind me

 

QuickBooks Team

Re: payroll taxes not deducted suddenly

Hi there, kirsten_medlock.

 

Thanks for reaching out to us. I'm here to help ensure correct taxes are calculated so accurate amounts are paid and filed to the IRS.

 

Good to hear that you've already download the latest payroll tax table in QuickBooks Desktop. What we need to try next is to revert your employee's paycheck, this is to refresh your payroll information and for the taxes to calculate. 

 

To do this, here's how:

  1. Open your employee's Payroll Information.
  2. Right-click the name of your employee which highlighted in yellow. 
  3. Select Revert Paycheck

 

If the issue still persists, I encourage you to contact our QuickBooks Desktop Payroll Support Team. They have additional tools to investigate this and process another troubleshooting steps if necessary.

 

Here's how you can contact our support: 

  1. Click this link: https://payroll.intuit.com/support/contact/?infosrc=qs&service=16.
  2. Select your payroll subscription.
  3. Choose Payroll for the topic.
  4. Click View Contact Info to get the phone number. 

Please let me know how it goes. If you have any additional questions about the taxes calculation in QuickBooks, don't hesitate to leave a comment below. Have a good one.

Active Member

Re: payroll taxes not deducted suddenly

fix it

Moderator

Re: payroll taxes not deducted suddenly

Hi there, @dexter2.

 

Thank you for getting back to the Community. I'm glad to know that your payroll is now calculating your taxes correctly. 

 

The Community is always here if you need more assistance with payroll. I'd be delighted to be your guide once again. Have a great day.