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payroll update not working

I have updated payroll and need to process forms. I keep getting an error to update; update again; get an error that update installed and I need to go online again before 5/16 to update again but it is already past 5/16. Stuck in vicious circle. Help!

1 Comment
QuickBooks Team

Re: payroll update not working

We can try performing some troubleshooting steps to get payroll update working, JGibes.

 

Did you receive an error code when updating payroll? When the update keeps you looping back on the backdated date, you can temporarily turn off the User Account Control (UAC).

 

Here’s how:

 

  1. Press Windows+R to open the Run window on your keyboard.
  2. Type Control Panel.
  3. Click OK.
  4. Click User Accounts. Then choose User Accounts (Classic View).
  5. Choose Change user account control settings. If you are prompted by UAC, select Yes to continue.
  6. Move the slider to Never Notify and select OK to turn off UAC.
  7. Restart the computer.

Then, open QuickBooks and try updating your payroll tax tables again. Once done, turn-on back the UAC to prevent security risks on your computer.

 

If the same thing happens, you can check out this article for more troubleshooting steps option: Fix error when updating Desktop or Payroll.

 

Please reply to this post if you have more questions. I'm here to help.