Learn what to do if you see Error -6123,0 in QuickBooks Desktop.
If you see Error -6123,0, don’t worry. We’ll walk you through how to fix this by closing some programs or modifying your company file.
To begin, choose the section below that fits your situation.
If you use McAfee Anti-Virus (all versions), review this article before following any other steps.
The QBRefresher tool will close background processes that might be causing the error. It will also do a mini refresh of your program files.
If you still see Error -6123,0, open up Task Manager and check the processes running on your computer.
If QBRefresher didn’t work, we can use File Doctor to repair your company file. File Doctor is a tool that automatically scans and fixes common QuickBooks Desktop data issues.
If you can open your file without any issues, everything is fixed. Be sure to make a back-up of your company file once you’re able to open it.
If you repaired your file with File Doctor but still see Error 6123,0, don’t worry. Your data should be safe. At this point, please get in touch our data services team for additional fixes.
If you’re restoring your company file from a backup (.qbb) or a portable copy (.qbm), save these files to your local hard drive before opening them. Don’t open them from an online storage folder or a removable drive.
If you see Error -6123, 0 while restoring a backup (.qbb) of your company file on a new computer, try creating and restoring a portable copy (.qbm):