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Intuit

How do I clear my browser cache and temporary Internet files?

Clearing the browser cache (deleting temporary Internet files) is a good way to get a clean slate for your browser.

The steps to do this will differ depending on which browser you’re using. Please follow the link for your browser below.

Note: To have the best and most secure experience with QuickBooks Online, use a supported, up-to-date browser.

Once you're done clearing your browser's cache, restart your browser for the changes to take effect.