Intuit offers an Authorized Commercial Hosting Program which allows you to have your licensed copy or copies of QuickBooks installed on servers in an authorized remote hosting facility. It means you can access your QuickBooks product on a virtual desktop, via web browser and a secure connection.
Here is a guide on who to contact regarding specific issues:
Any QuickBooks specific issues.
Intuit's support policies are the same whether you have your QuickBooks product installed on your own system or choose to have it hosted by one of Intuit's authorized hosts. Depending on your support need, fees may apply.