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Is my QuickBooks Online data secure?

QuickBooks Online takes data security very seriously. There are five key technologies that affect any company doing business online or while connected to the Internet. We have built strategies around each of these technologies to keep our customers’ data completely secure, so that you can feel safe conducting business online.

Here is a brief explanation of our strategy for each of the five key technologies:

Data Backup

This is by far the most important of the five key technologies. If your original data is destroyed, whether by accident or because of malicious intent, rigorous backups ensure you can use the backup copy of your data rather than starting over. QuickBooks Online takes care of all this for you. We have several backup procedures and security measures to keep your data safe and secure.

  • All of our data is stored on "mirrored" disks. Each time you add to or edit your data, it’s written to two hard drives. That way, even if one fails, you will never notice any issues.
  • We periodically copy all data to a third hard drive in order to protect against any problems that might affect the first two.
  • We perform backups to tape each night. These tapes are periodically moved offsite to a secure location. The security of your data is our number one goal, and we've devoted a great deal of thought and resources to ensuring that we have a completely reliable system.

As robust as our backup strategy is, we have also put a great deal of effort into designing our application and our server architecture to help guarantee we never need to put any of our backups to use. But if the unforeseen happens, our strong backup strategy will help keep things running without a hitch.

Defense against viruses

Viruses can cause a wide range of problems, from minor annoyances like pop-up ads, to catastrophic data loss. QuickBooks Online keeps your data on a server in Intuit's Data Center, which is heavily guarded both physically and electronically against viruses and other forms of intrusion.

Firewall protection

An unsecured Internet connection allows hackers and identity thieves to take control of your computer and steal important information. A firewall acts as a barrier to help prevent malicious programs or individuals from gaining access to your computer. QuickBooks Online's data servers sit behind layers of network security and are not directly connected to the Internet. Your private information is available only to authorized users using authorized computers. To further protect your data QuickBooks Online uses SSL technology. This is the same technology that is used for credit card transactions over the Internet.

ID & Password protection

Create a password that you can remember but someone else couldn't guess. Try alternating between capital letters, numbers and special characters (!, @, #, $, etc.). This will not only help protect you on the Internet, but also from those who have physical access to your computer.

Audit Trails

Audit Logs make sure you have a way to keep track of who is doing what on your system, in case of problems. Our customers can utilize the Always-on Activity Log to see every action that takes place within their company.

For more security-related information, visit: