Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
I've checked the status of the connection issue between HSBC and QBO, Embers00.
Our engineers have identified that the new HSBC login process includes complicated encryption that blocks third-party apps bank feed including QBO. They're still working with the engineers from HSBC to see if there are any options to work around this encryption.
We'll let you know via email or through this thread as soon as we get it working again.
another 2 months on and no resolution.......!?
Martin
Hello Martin,
It looks like you have posted the same question on another thread. We're unable to get any updates regarding the HSBC bank connection issue. Our engineers are still working on the fix.
At the moment, the available workaround is to Import a .csv file or add the transactions manually. Note: Your bank might pull up recent transactions once it is fully connected, which may cause duplicates.
Just in case this happens, you can use this article on how to exclude the duplication transactions.
We'll keep this thread posted once there are any updates from our engineers. Thanks.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.