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Confirm your ProAdvisor profile

Learn how to confirm your ProAdvisor profile.

Before we publish a profile on the Find-a-ProAdvisor website, we'll verify your eligibility and confirm your profile information. In this article we'll explain that process and answer some common questions.

Before you confirm your profile

To confirm your profile you have to upload a copy of a government-issued ID, such as a driver's license, state ID with your address, or a copy of your passport, to confirm your identity.

Make sure that the ID you submit is:

  • Clear enough to make out facial features
  • Unobstructed and uncropped
  • Valid and current, not expired
  • In a supported file format (PNG, JPG, or PDF)

Confirm your Find-a-ProAdvisor profile

Once you're satisfied with your profile it, you can confirm it.

  1. Select the Profile icon on the Toolbar.

  2. Complete your profile.
  3. Visit
  4. On the Confirm your profile page, enter any missing information in the fields.
  5. Select Choose file to upload one of the suggested government-issued IDs.
  6. Select Submit.

Once your information is confirmed and your eligibility is verified, your profile is published on the Find-a-ProAdvisor website. This can take up to three business days.

Frequently asked questions

The following sections give you answers to frequently asked questions about profiles and the verification process.