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Intuit

Discontinuation (Disco) of Intuit Sync Manager

Due to technology improvements, Intuit has made the decision to discontinue Intuit Sync Manager. There are other solutions available and we have been working with developers so you can continue to use your applications without Sync Manager.

What is Intuit Sync Manager?

Intuit Sync Manager is one of the methods used that securely syncs your QuickBooks company file data with 3rd party applications and some internal add on services such as recurring payments.

When will Sync Manager no longer be available?

  • On March 1st, 2016, 3rd party applications (i.e., non-Intuit)  will no longer have access to Sync Manager. The majority of 3rd party developers have provided or are in the process of providing a solution for you to continue to use their app. Review list below for solution and 3rd party contact information.
  • Effective May 31, 2016 Intuit Sync Manager for Desktop will no longer be available for Intuit applications.

 

Applications not impacted at this time:

  • Apps that use Web Connector
  • Intuit Data Protect (IDP)
  • Field Service Management (FSM)
  • Intuit 1099 e-file service, there is no impact this tax season and next tax season it will seamlessly work for all of our tax clients.
  • Recurring Payments (Rebill)
    • While Sync Manager was discontinued May 31st, 2016, the functionality is still available for recurring payments for QuickBooks Desktop 2014 and 2015 as well as QuickBooks Desktop Enterprise 14 and 15.
    • QuickBooks Desktop 2016 and QuickBooks Desktop Enterprise 16 will need to be updated to release R7 (or later) to make use of the new recurring payments functionality that does not utilize Sync Manager.

 

FAQs

Why are we discontinuing Sync Manager?

Sync Manager is not using the latest technology. As we continue to increase the number of online applications available to customers, we want to ensure we have the latest and greatest technology. This creates more opportunity for developers and a better customer experience.

How do I get my data?

Your data does not change. It will no longer sync between QuickBooks and the application after March 1, 2016.

Whom should I contact to see if my app is impacted?

If your app is affected, you may have already received an email from your app developer. If you are not sure, contact your developer. We have provided a list of developers and their contact information to help you contact them.

App Name Developer
(Company Name)
Is my app affected? Will my app
continue to work?
What is my app
going to use to connect
to QuickBooks?
Who do I contact
for support?
Support Phone #
Intuit 1099 efile service Yes Yes SDK Solution
1stPay qSync GoEmerchant Contact Developer Contact Developer Contact Developer Website 888 417 8729
3PointData Yes Yes SDK Solution Already Migrated N/A
Abacus Yes Yes Web Connector Website
Add Bills The Neat Company Contact Developer Contact Developer Contact Developer Website
Add Contacts The Neat Company Contact Developer Contact Developer Contact Developer Website
AffinityLive AffinityLive Yes Yes Web Connector Website 800 425 7315
AgileShip SE Agile Network Contact Developer Contact Developer Contact Developer Website 866 686 2445
Agiliron Agiliron Contact Developer Contact Developer Contact Developer Website 855 244 5476
Anytime Collect Anytime Collect Contact Developer Contact Developer Contact Developer Website 440 352 4700
AppJobNimbus JobNimbus Contact Developer Contact Developer Contact Developer
B2B & Rep Portal and CRM for QuickBooks - Crik-IT Crik-IT Yes Yes Other Website
BigTime BigTime Software, Inc. Yes Yes Contact Developer Website 312 446 4646
BlueVine Bluevine Capital Inc. Contact Developer Contact Developer Contact Developer Website 888 505 3149
Mobile Invoice NOW Pro for Android Mobile Route Software Contact Developer Contact Developer Contact Developer Website 888 900 5667
BodeTree BodeTree, LLC Yes Yes SDK Solution Website 888 220 1278
BuilderTREND BuilderTREND Yes Contact Developer Contact Developer Website 877 309 0368 ext. 3
Cloud Cart Connector JMA Web Technologies Yes Yes Contact Developer Website 781 330 0737
Co-construct Co-construct Yes Yes Web Connector Website 800 213 3392
Commerce Sync Commerce Sync Yes Yes Contact Developer Website 855 628 4097
Concur Travel and Expense Concur Yes Yes Web Connector Email: QBDsupport@concur.com 888 811 2036
Corelytics Corelytics Contact Developer Contact Developer Contact Developer Website 425 533 0403
Dashboards+Sync for QuickBooks and Microsoft CRM Online Living Business Online Inc. Contact Developer Contact Developer Contact Developer Website 214 904 0401
DemandForce Intuit Inc. Yes Yes Contact Developer Website
DegreeDaysOnline Contact Developer Contact Developer Contact Developer Website 800 613 0811
Direct Mail Manager Contact Developer Contact Developer Contact Developer Website 866 571 3111
Easy-Commission CellarStone Inc. Contact Developer Contact Developer Contact Developer Website 650 242 0008
Epicom's QuickBooks Integration for SugarCRM Epicom Yes No No Website 512 481 9000
Exact Online Exact Online Yes No No Website 855 359 9256
expex, inc Expex, Inc. Contact Developer Contact Developer Contact Developer Website
FACTS Connector Contact Developer Contact Developer Contact Developer
FG Receivables Manager Funding Gates Yes Yes SDK Solution Website 888 370 6026
Field Promax Service Manager Plus Yes Yes Web Connector Website 952 679 8900
Franchisor Force Yes No No Website
Fundbox Fundbox Yes Yes SDK Solution
Handshake Integration for QuickBooks for Windows MuleSoft Yes Yes No 855 532 9044
Insightsquared Sync InsightSquared Yes Yes SDK Solution Website 617.370.8100
inSitu Sales Insitu Mobile Contact Developer Contact Developer Contact Developer Website 866 577 2270
Intermedia Intermedia Contact Developer Contact Developer Contact Developer Website 800 379 7729 Option 3
Intuit Full Service Payroll Job Costing Intuit Inc Yes No No
IQ reseller IQ reseller Contact Developer Contact Developer Contact Developer Website 952 974 5750
itDuzzit itrios Yes No No Website
Jobber Jobber Yes No No Website 888 721 1115
JobNimbus JobNimbus Contact Developer Contact Developer Contact Developer Website 85 5965
JobPro Integration for QuickBooks JobPro Technologies Yes Yes Web Connector +353 53 9484683
Website
Kabbage Data Services Contact Developer Contact Developer Contact Developer Website
Lettuce Intuit Inc. Contact Developer Contact Developer Contact Developer
LivePlan Palo Alto Software Yes Yes Web Connector Website
Logicbroker Logicbroker Contact Developer Contact Developer Contact Developer Website
Map Business Online SpatialTEQ, Inc. Yes No No Website 214 905 0401
Mavenlink Mavenlink Yes Yes SDK Solution Website 949 336 7610
Membership Management System Vieth Consulting Yes Yes Web Connector Website 517 930 3611
MyCase MyCase, Inc. Contact Developer Contact Developer Contact Developer Website 800 571 8062
NexTraq NexTraq Contact Developer Contact Developer Contact Developer Website 800 358 6178
Performance Reviews by JuvodHR JuvodHR Contact Developer Contact Developer Contact Developer Website 312 361 3330
Pilera Contact Developer Contact Developer Contact Developer Website 603 943 5375
Pinnacle Cart Pinnacle Cart, Inc Contact Developer Contact Developer Contact Developer Website 800 506 0398
Powerlytics Asigo Contact Developer Contact Developer Contact Developer Website 215 375 7675 ext. 11
ProOnGo Expense The Neat Company Yes No No Website
Rebill/Recurring Payments Intuit Inc. Yes Yes SDK Solution
RepairShopr RepairShopr Yes Yes SDK Solution Website 425 216 3333
Rerun No Yes SDK Solution Website 877 919 2890
Revel Systems No Yes SDK Solution Website
Rocket Matter Contact Developer Contact Developer Contact Developer Website 888 432 1LAW
Service Task Yodle, Inc. Contact Developer Contact Developer Contact Developer Website 888 536 8275
ServiceTitan ServiceTitan Contact Developer Contact Developer Contact Developer Website 855 899 0970
ServiceTrade ServiceTrade Yes Yes Web Connector Website 919 246 9901
Shoeboxed Shoeboxed.com Yes No No Website 888 369 4269
Shogo MiaSystems LLC Yes Yes Web Connector Website 866 377 3039
Silver Sync Commerce Sync Yes Yes SDK Solution
Square QuickBooks Integration Commerce Sync Yes Yes SDK Solution Website 855 628 4097
Sync for QuickBooks Commerce Sync Yes Yes SDK Solution Website 888 323 4289
Sync with American Express OPEN Yes No No
SyncBooks Synergration, Inc. Contact Developer Contact Developer Contact Developer Website
T-HUB Online Yes Yes SDK Solution Website 973 200 8383
Time Tracker by eBillity eBillity Yes Yes Web Connector Website 800 851 0992
Towbook Extric LLC Contact Developer Contact Developer Contact Developer Website 810 320 5063
TriNet Expense TriNet Group, Inc. Contact Developer Contact Developer Contact Developer Website 866 367 3105
TSheets Time Tracker Tsheets Yes Yes SDK Solution Website 888 836 2720
VARCommerce VARCommerce Yes Yes Web Connector Website 866 884 4684
View My Paycheck Intuit Inc. No Yes

What will happen to my recurring credit card payments after Sync Manager is discontinued?

For more information on recurring payments using a current supported version of QuickBooks after Sync Manager is discontinued, please refer to Sync Manager Discontinuation for Recurring Payments Merchants on current versions of QuickBooks.

Will my Online Banking Work?

Yes. Online Banking uses a different type of connection and downloads your transactions directly into QuickBooks.

How will this impact my Intuit Online Payroll or Intuit Full Service Payroll?

Effective May 1, 2016, QuickBooks for Windows sync manager will no longer be available for Intuit Online Payroll or Intuit Full Service Payroll. In addition, clients with these payroll services will not be able to track jobs, classes, or service items when they run payroll or export to QuickBooks. Click here for more information.

Will Intuit Sync Manager be replaced by another application?

No. There are no plans to replace Intuit Sync Manager. However, most developers have another solution for syncing your QuickBooks data.

How will this impact my QuickBooks subscription and product updates?

There is no impact.

Will this affect my hosting services?

No. You will still connect to the hosting services the same as previously. Sync Manager will no longer be available.

How do I know if I’m using Intuit Sync Manager?

In your system tray you will see two green arrows  . If you are in a server environment, the icon may be on the server.

Who do I contact for more information QuickBooks Pro/Premier?

1-800-450-8475

Who do I contact for more information QuickBooks Enterprise?

1-844-803-7705