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Intuit

Error: QuickBooks is not able to convert your Mac file to a Windows file

You may get this message when you convert a QuickBooks for Mac company data file to a QuickBooks for Windows company data file:

QuickBooks is not able to convert your Mac file to a Windows file. Restore was successful, but the file cannot be opened in this version without being updated.

This may occur if a document's memo field contains too many characters or if there is an unrecognizable character in a specific transaction.

Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.