We're sorry to see you want to cancel your QuickBooks Online subscription. This article will help you cancel your paid subscription or trial version, but please make sure you read through all of the information here to ensure you have the best experience.
Need more features? If you’re canceling your account because you want more features, take a look at: How to upgrade my QuickBooks Online subscription
You can also downgrade your subscription: Downgrade Your QuickBooks Online Subscription
Need more help? If you're struggling to learn the in's and out's of QuickBooks Online? Check out our updated YouTube tutorials.
The length of time QuickBooks Online stores your data depends on the status of your account.
As long as you're within the read-only access period of your canceled account, you'll still be able to export your data.
|Note: If you resubscribe within 12 months of canceling a paid QuickBooks Online subscription, you'll be able to access your earlier data. After 12 months, you can still resubscribe with the same credentials, but your data will no longer be available.|
Select the Gear icon on the Toolbar.
We'll send you (or the administrator for your account) an email that confirms that you canceled your QuickBooks Online subscription plan.