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Intuit

QBWin.log: Verify Master messages

Fix damage in the company data file if your QBWin.log file displays any of these messages:

  • Verify Master: Duplicate transaction number: Master, Trans, txn#, date, doc#.
  • Verify Master: totTrans wrong. Is ### should be ###.
  • Verify Master: Next trans number is ### should be ###.
  • LVL_ERROR--Error: Verify Names List: Index XXX record XXX.

These messages indicate damage in the company data file. They can occur as the result of an incorrect termination of the program due to a general protection fault, an unexpected error, a power outage or surge, or a network malfunction if the file is on a server.

Error What it means
Verify Master: Duplicate transaction number: Master, Trans, txn#, date, doc# Duplicate transaction number indicates the same number may be assigned to multiple transactions
Verify Master: totTrans wrong. Is ### should be ### totTrans is the count of the total transactions in your file and is used only to compute the working gauge percentages. It is an innocuous message and is not sufficient reason to run Rebuild.
Verify Master: Next trans number is ### should be ### This message indicates that the last transaction number was saved incorrectly (due to an abnormal termination of the program) and the next transaction number is incorrect.
LVL_ERROR--Error: Verify Names List: Index XXX record XXX This message indicates damage to the names list.
Quick tip
  • Ensure your QuickBooks is up to date.
  • You can try to restore a recent backup if you have one.

To fix the issue, follow these solutions in the order shown.

Solution 1: Rebuild QuickBooks company file.

Solution 2: Back up the QuickBooks company file.

Solution 3: Use Auto Data Recovery.