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Record a bounced check in QuickBooks Online

When a bounced check is issued, the goal is to record the transaction in QuickBooks Online exactly how the bank handled the transaction.

Scenario 1: If the check bounced but the bank paid the check , or if the recipient re-deposited the check , but a bank fee was charged, leave the check recorded as is then record the bank fee.

To record a bank fee

  1. Select the Plus icon (+) then choose Expense.Enter the following information:
    • Payee: Leave the field blank or enter the name of the bank.
    • Bank account: The name of the bank where the bounced check was issued to.
    • Date: The date the bank charged the fee.
    • Ref Number: Enter "bounced check charge" if the charge does not have a reference number.
    • Account: Set this to the account you use for bank fees (e.g. Bank fees expense account).
    • Amount: Amount of the bank fee.
  2. Select Save.

Scenario 2: If the check bounced or was returned/voided and the check was not reprocessed, you will have to search for the check and then void it.

To void a check

  1. Select Banking from the left menu.
  2. Choose the bank account at the top of the page.
  3. Select Go to Register or Go to Account history.
  4. Choose the check that bounced.
  5. Select Edit.
  6. Select More at the bottom of the page then choose Void.
  7. Select Yes when asked if you want to void.
  8. Follow the steps to record the bank fee expense for a bounced check .
  9. Record a new check .