Learn about the Operating System, Internet Explorer, Security, and .Net framework requirements for QuickBooks Desktop 2016 and later.
Not sure if your system is compatible with new security protocols? We'll tell you about the TLS 1.2 security protocol, and how it affects system requirements for QuickBooks Desktop.
TLS 1.2, an internet security protocol, is quickly becoming an industry security standard. In order to provide greater security and stability, all connections used by QuickBooks Desktop to access Intuit services need to meet certain system requirements. If these requirements are not met, services that include but are not limited to the following will be impacted:
All connected services such as payroll, payments, online banking etc.
QuickBooks Desktop activation on a new computer
Password reset tool
Services that require Intuit account credentials (One Intuit Identity - OII) such as My apps, secure webmail, contributed reports etc.
Intuit Data Protect (IDP)
Ordering checks and supplies
If you're not sure which of the following requirements need to be met you can run the TLS 1.2 Readiness tool. The tool updates your system to become TLS 1.2 compliant provided it meets all Windows Operating System, Internet Explorer and .Net requirements listed below.
To prevent any issues with these services and others that may not be listed, please make sure that the following requirements are met. Make sure the QuickBooks Desktop version you are using is updated to the latest release.
The operating system needs to be Windows 7 or later. Appropriate operating systems include:
Windows Server 2008 R2
Windows Server 2012 R2
Windows Server 2016
Visit Microsoft’s Windows store for purchase information and help with upgrading your operating system.
While you may be using another browser as you personal browser, QuickBooks Desktop uses features of Internet Explorer. Make sure that you've installed Internet Explorer 11 for the best security, and continuing updates by Microsoft.