- 00000 14775
- 00000 15204
- 00227 55008
- 00551 46274
- 02457 79428
- 13730 84631
- 13824 75582
- 15563 13890
- 19758 63847
- 20103 33023
- 20888 41171
These are some of the common causes of Unrecoverable Errors and the codes that may come with it. Due to the random nature of the errors, the error number you get may differ from what is shown. The list is not inclusive and you might encounter a different error from the scenarios given.
Common error codes:
Instances when you might encounter the error:
Unrecoverable error can occur in numerous situations but are not limited to:
Note: If you don't use a user name to open your company file or if there are no other users that can access your company file, proceed to solution 2.
Identify how many users are affected by using a different log in credential to open the same company file. If the error only happens in one specific user, that user credential might be damaged. If so, recreate the damaged user.
A regular user is damaged
The Admin user is damaged
Step 1: Suppress the Desktop while starting QuickBooks
Step 2: Suppress the Desktop while opening a Company File
Opening a sample company file helps you identify if the problem lies with your company file or with QuickBooks itself.
To open a sample file
Copying and opening the company file from a different location can identify if the folder where the company file is saved is damaged or "too deep" where it exceeded the file system path limitation. If you receive the same error after moving the company file in a different location, the company file or your QuickBooks installation is probably damaged.
Windows 8 and 7
Windows Server 2012
Note: Servers are usually maintained by licensed computer technicians. Consult your IT professional before following the steps in this section.
Windows Small Business Server 2011 and 2008/R2