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after 2019 installation

After the 2019 QB pro installation, when I backup, the file is half the size it was before.  What happened?

1 Comment
QuickBooks Team

Re: after 2019 installation

Thanks for dropping by the Community, @Cool2019.


It’s possible that the file you restored is not the right one being the reason why the backup is showing half the size. I recommend locating and opening the copy of the company file created before the installation of QuickBooks Desktop 2019.


Here’s how:

  1. Click the File menu and select Open or Restore Company.
  2. Choose Restore a backup copy, then click Next.
  3. Select Local Backup, then hit Next. (Screenshots attached for steps 1-3)
  4. Search for the backup file from the Look In drop-down.
  5. From the folder, the file name should appear as [Company Name].qbb. Select it and click Open, then Next.
  6. Save the restored file on the location where you can find it easily.
  7. In the File name field, enter a new file name.
  8. Hit Save.

restore 1.PNGrestore 2.PNGrestore 3.PNG

 

Once done, try creating a backup copy of that file. It should have the same size as the one you restored. Check out the following articles for more information: 

That should answer your concern for today. 


Keep me updated on how that goes for you. I’m always here to help if you need anything else. Have a good one!