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Intuit

Error: This customer cannot be deleted because there are unbilled charges for this customer

If you get Error: This customer cannot be deleted because there are unbilled charges for this customer while trying to delete a customer in QuickBooks Online, it's likely due to one of the following:

  • You have Enable preference turned off for expense tracking by customer.
  • You see a charge, credit or a billable expense — none of which have been assigned to an invoice.

To resolve the issue, try one of the following steps: