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alligiannis
Level 1

Can you restore a deleted invoice ????

 
1 Comment 1
Rasa-LilaM
QuickBooks Team

Can you restore a deleted invoice ????

Welcome aboard to the Online Community, alligiannis.

 

When a transaction is deleted, it cannot be restored in your company. To keep the account in tiptop shape, you'll have to recreate the invoice.


The good news is you can use the Audit Log Report to view the complete information. To open it, please follow these steps.

 

  1. Choose the Gear icon in the upper right, then scroll down to select Audit Log.
    audit.png
  2. Click on the drop-down for Filter, then choose the period you want to pull up the report.
    audit1.png
  3. To view all transactions, mark the radio button for Show All Events.
    audit2.png
  4. Hit the Apply button.
  5. To see the data, click on the View link.
    audit3.png
  6. In the Audit History window, go to the History of this transaction section and then click the invoice to open the entry.
    audit4.pngaudit5.png

For more in-depth information on how to use the tool, click on this link: The Audit Log: What it is, how to use it.


Once you have all the details handy, you can now enter the transaction by going to the Invoice page.

 

Reach out to me if you have additional questions or concerns about QBO. Please know I’m always here to help. Enjoy your weekend.