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Client take a phone and post via QB app, the expense directly auto posted to the QB and shows paid from the business bank account

 
1 Comment
QuickBooks Team

Re: Client take a phone and post via QB app, the expense directly auto posted to the QB and shows...

Hi Jaz, 

This could be caused by a bank rule that's being set up for these type of transactions. Kindly check if there are any bank rules in the Banking Screen which might have been applied to these transactions and set-up to automatically add to the books.

 

Please let us know if this is not the case and please provide more details as well such as what are the exact steps taken before this issue has happened or any other details which you feel can help us diagnose the issue properly. Thank you.