Hi ideallocks,
Thanks for connecting with us. I've got some information on this.
I was able to confirm that there's an ongoing issue with entering a company phone number producing an error QuickBooks Online (QBO). As a workaround, enter the country code and a space before the phone number.
- Standard UK format: +44 123456 7890
- Workaround: +44 1234567890
So you'll be able to receive updates on this investigation, I suggest reaching out to our Phone Support Team. When you do, provide this escalation number: INV-25811.
Here's how:
- Sign in to QBO.
- Go to Help and click on Contact us.
- Enter your concern and select Let's talk.
- Choose either Chat or Get a callback.
From there, you should be able to enter the company phone number.
Keep me posted on how it goes by leaving a comment below. I'll be sure to get back to you.