I am on my second month with QB and I am trying to download my bank transactions. I have pressed Update and it's taking ages. How long should it take?

[Adrian_A]

Let's try a few basic cache troubleshooting steps, diane27.

There are times that your browser's cache causes unexpected behavior. Let's start by using a private or incognito window. Private browsing helps your program to load lighter as it won't record any cache.

Here's how to use it:

1. Google Chrome: Ctrl + Shift + N
2. Mozilla Firefox: Ctrl + Shift + P
3. Internet Explorer: Ctrl + Shift + P
4. Safari: Command + Shift + N

ff you can successfully download your transactions, you can go back to your regular browser and clear the cache. 

You can also use a different browser like Google Chrome, Safari, Internet Explorer, or Mozilla Firefox. There are times that it's the browser caused this issue.

Let me know if the troubleshooting steps above fix the issue.