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Established Member

I have a registered copy of QB Pro 2015 Desktop and need to reinstall but can no longer locate the CD/box for QB so cannot get the licence key/product.

I have a registered copy of QB Pro 2015 Desktop and have had a virus on the PC where it was installed.  

I have backups of the data but can no longer locate the install CD/box for QB so cannot get the licence key/product. 

How can I recover the key and product from Quickbooks (it doesn't appear in my account when I log in) ?

1 REPLY 1
Established Community Backer ***

Re: I have a registered copy of QB Pro 2015 Desktop and need to reinstall but can no longer locate the CD/box for QB so cannot get the licence key/product.

Phone support may be able to help you. Search for the proper number through the contact us link for the UK. DO NOT call ANY number that someone posts publicly on this forum as 99.9999999% of the time it is fake and they will steal your money.