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Established Member

CA EDD payment rejected, referred to intuit article 1436830 which doesnt exist!

The intuit msg refers to the above article number with a link which doesn't work.  Calling CA EDD didn't work as they can't help with QB.  The message says that your account is not subject to all taxes being paid for this payment, even though I have verified with EDD that the correct percentages are entered into QBs.  Please help!

1 Comment
QuickBooks Team

Re: CA EDD payment rejected, referred to intuit article 1436830 which doesnt exist!

Hi, am baird.

I'd like to make sure you'll be guided to the right support who can help you check the percentage entered in QuickBooks for EDD.

 

Since Community is a peer user forum, I won't be able to check your account without asking for your account details. For security purposes and to ensure that this issue is properly taken care of, I recommend speaking with one of our QuickBooks Payroll Specialists. They can take a look at your account in a secure environment and make sure your questions are addressed accordingly.

 

Agents have the necessary tools like screen-sharing to get you back up and running. 


Here's how you can contact us:

 

  1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose your QuickBooks Product.
  3. Select your QuickBooks version.
  4. On the Contact Us page, click a topic.
  5. Click on the Get Phone Number button to see the support number.

 

Keep me posted if there's anything else I can help you with.