Using QB 2018 Desktop Pro
The pay bills screen does not have the radio buttons to choose between assigning a cheque number or printing a cheque. How do I get these? It does not prompt for the options after choosing pay by cheque, just posts the payment as 'debit'.
I've tried paying the bills on my personal QuickBooks account and these options were there, becumming.
Odd behaviors like this are usually caused by damaged installation components within the data file. We can try to repair the installation of your QuickBooks to fix the issue.
If you get an error during the repair, you can refer to this article for the troubleshooting steps: Fix QuickBooks Desktop (Windows).
Once you're done with these steps, try paying your bills again and see if the two options are there.
Please let me know if you need anything else. I'll be around if you need anything else.
The repair didn't make any difference - also did no harm. What did work was to create a new pay bills method using cheque as payment type. The buttons showed up for that payment method. Go figure.
Glad to hear from you again, becumming,
Thank you for validating the results. I'm glad to hear that you've been able to figure out another way around in creating a new pay bills method using cheque as the payment type.
If there's anything else you need help with, please feel free to reach back out, You can also, contact our Customer Care support for further assistance.
To contact us, here’s how:
More powers to you and to your business! Have a great day ahead.