It seems the view for customers in our company file keeps defaulting to a flat view. Is there a setting or any way to make it stay in hierarchical view?
Great day, @MartysApplianceInc,
Thanks for visiting our forums today. I want to make sure you're able to use the Hierarchical View permanently for your customer list.
If you're having issues with your list not applying the view preference you set, it's possible that it is damaged. To fix this, let's re-sort your list. Follow the steps below:
You might find this article helpful: Re-sort lists
Please update me on how it goes, @MartysApplianceInc. I'll be on a lookout for your response as I want to make sure your issue gets resolved. Have a great day!