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Can you make your customer list stay in Hierarchical view?

It seems the view for customers in our company file keeps defaulting to a flat view.  Is there a setting or any way to make it stay in hierarchical view?

 

1 Comment
QuickBooks Team

Re: Can you make your customer list stay in Hierarchical view?

Great day, @MartysApplianceInc,

 

Thanks for visiting our forums today. I want to make sure you're able to use the Hierarchical View permanently for your customer list.

 

If you're having issues with your list not applying the view preference you set, it's possible that it is damaged. To fix this, let's re-sort your list. Follow the steps below:

  1. Open the Customer Center.
  2. Right-click on the customer list
  3. Select Re-sort List.
  4. Click OK on the Are you sure you want to return this list to its original order? prompt.

You might find this article helpful: Re-sort lists

 

Please update me on how it goes, @MartysApplianceInc. I'll be on a lookout for your response as I want to make sure your issue gets resolved. Have a great day!