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Experienced Member

Crashed me over and over, computer died, now CAMPS not 2016/ but 2011.

I have been using QB OPro 2016 for a few years. Trying to download Capital one credit cards locked up my computer over and over and eventually, my screen went back and could not be booted. Now trying to install Quick books on a new PC, CAMPS shows that I only registered for QB Pro 2011. My code won't get me 2016. My backups won't open in 2011. My employees want their checks now! REALLY NO SUPPORT? 

1 Comment
QuickBooks Team

Re: Crashed me over and over, computer died, now CAMPS not 2016/ but 2011.

Hello JeanneSmith,

 

You can refer to this link for my answer to your original post:
https://quickbooks.intuit.com/community/Install/QB-Pro-2016/m-p/266887#M5613

 

Thank you.