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Experienced Member

Desktop Pro 2017

Desktop Pro 2017 need to move to a new computer. Migration tool not working.  Download link provided by qb help is not working. where can i get the download files? Currently on Windows 7 Pro moving to Windows 10 Pro.  I've made sure i run programs as adminitrator... migration tool gives the "something is wrong" error..

1 Comment
QuickBooks Team

Re: Desktop Pro 2017

Good to see you here in the QuickBooks Community, @joseg.

 

I'm here to help guide you on how to move your QuickBooks Desktop in another computer. 

 

Since the migration tool is not working, you can manually install your QuickBooks Desktop in a different computer as long as you have the copy of the license number and product code. 

 

Before doing so, make sure to create a back up of the QuickBooks Desktop company file on the old computer and restore it to the new computer to add the company/transactions or information.

 

For additional reference, you can check these articles: 

If you need further assistance with the steps, I recommend contacting our QuickBooks Desktop Technical Support. They have additional tools to pull up your account and do a remote session. 

 

Here's how you can contact our customer support:

  1. Select QuickBooks Desktop Help from the Help menu.
  2. You can also press F1 on your keyboard to bring up the same Help Panel. 
  3. In order to route you to the correct support expert, we need to know what type of question you have.
  4. Click Continue.
  5. We’ll provide you a few options. You choose which one is best for you.

This will get you on the right track. Don't hesitate to leave a comment below if you have additional questions about installing QuickBooks. Have a good day.