Need assistance if possible.
When recording final payment-- I go to the I want to sell item option, under the layaway portal. It directs me to the sales receipt page- which is straightforward.
My issue is, layaway is still there. I thought it would automatically disappear after converting to a sale. Is there a step I a missing?
Hi there, bf6.
I would suggest reaching out to our phone support agents to walk you through the payment process. They can also look into your account about the sales conversion.
The Community is always around if need additional help.