How to find out when Connect to PayPal will support multi-currency in QBO

[lmaklary]

QBO Support directed me to a QB community article that documents that the Connect to PayPal app does not currently support multi-currency.  How can we find out whether and when the functionality is scheduled to be included in the product?   We would like to provide information to our client if it will be included in the near future so they know how long a workaround will need to be used.

Thanks for your help.

[BettyJaneB]

Hi there, @lmaklary.

Glad to have you here in the Community. I'd be happy to share some clarifications about the ability of the Connect to PayPal app to support multi-currency.

At this time, the Connect to PayPal app is unable to support multi-currency. We don't have the specific time frame as to when is this feature will be implemented. However, I'll send this feedback on your half so this will be taken care of. Doing this will help our developers to understand the importance of this feature can have to your business. 

Once we have updates about its this feature you can check it on our QuickBooks Online Blog.

Also, here are some helpful articles about using Connect to PayPal app for your future reference: 

• FAQs: Connect to PayPal.
• Use the Connect to PayPal app.

This information should get you moving today.

Don't hesitate to let me know if you have any other questions about the Connect to PayPal app. I'm always here to help you out. Have a great day!

[Aleh - CloudBusiness]

Hello lmaklary,

  If that can be appropriate to you - there is a third party app(and I am using a singular form - as I know only one who does that) that works mostly similary to Connect to PayPal, nevertheless it is also proceed Stripe transactions and supports multi-currency. It is free to use syncing up to 50 transactions per month.  The name is Business Payments. It also has other useful features such as reverting synced transactions - called Rollback, or ability to go back in time with no limits to extract any historical transactions from both payment systems. Might be the one you want to try.

[lmaklary]

Thank you for the information, including the links on expected behavior for Connect to PayPal.  I have 1 additional question and 1 comment:

1)  Please confirm that the following statement is accurate: 

A published Product Roadmap is not currently available to QBO administrators, including accountants,  to let us know what new features to expect to see in the upcoming releases.  The Online Blog informs us of what new features have been added. 

2) As far as the multi-currency functionality requirements, we are looking for the Connect to PayPal app to handle all PayPal transaction types (e.g. incoming sales, vendor payments) for all currencies used.  In our situation, we use 3 different currencies  (USD, EURO, and GBP) in the 1 PayPal account, with USD as the Home Currency in QBO.     If it's helpful for product development to have additional requirement details from an end user,  I am willing to provide them. 

[lmaklary]

Thanks, I appreciate you sharing the information. I will review the app and see if it can help in our scenario.  

[oliverm]

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@Aleh - CloudBusiness wrote:

Hello lmaklary,

  If that can be appropriate to you - there is a third party app(and I am using a singular form - as I know only one who does that) that works mostly similary to Connect to PayPal, nevertheless it is also proceed Stripe transactions and supports multi-currency. It is free to use syncing up to 50 transactions per month.  The name is Business Payments. It also has other useful features such as reverting synced transactions - called Rollback, or ability to go back in time with no limits to extract any historical transactions from both payment systems. Might be the one you want to try.

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I've gone through the setup for this and up to the stage where the "sync" button appears but there is absolutely nothing about multi-currency anywhere.

[Aleh - CloudBusiness]

Hello oliverm,

  Thank you very much for your comment.

  The multi-currency have to be enabled in QuickBooks Online first. And then, at the app's settings there is a multi-currency tab appears where you will be able to set up accounts for the transactions in different currencies. 

  If you will have any difficulties with that or either related matter feel free to ask a question to the online specialists for the quick assistance.