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Importing miles from google

I keep getting this message "Something didn't connect No trips were imported yet.Try again in a bit." Anyone else have this problem?

1 Comment
QuickBooks Team

Re: Importing miles from google

Hello there, abudny27,

 

We've received reports about some customers having the same problem. Our product engineers are currently working to resolve this as soon as possible.

 

As a workaround, let's try to use a different browser to import your miles.

 

I also recommend contacting our QuickBooks Self-Employed support so you will be added to the list of affected users.

 

Here's how:

  1. Click Assistant at the top right.
  2. Type talk to a human.
  3. Select from Chat with an agent or Get email support.

I appreciate your patience on this. Please let me know if I can provide any other additional support.