I have QuickBooks Desktop Pro 2019 and the scheduled backups do not run at the appointed time. I am signed in as an administrator and the power setting to the computer does not let it go into the sleep mode. What is going on?
Hello there, david511.
If the scheduled back up doesn't run, we can do some troubleshooting steps to help resolve this.
First, let's check if your Intuit Data Protect (IDP) is up-to-date. Common issues can be solved by updating the IDP to it's newest release. Here's how:
If the same thing happens, check to make sure if your system is set up properly for IDP.
For more detailed steps, you can refer to this article: Troubleshoot Common Intuit Data Protect (IDP) Problems.
I'll be around if you need anything else. Have a great one!