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Invoice Numbers Not Saving

 I just started using the 2019 Desktop version.  I wanted to start with a higher invoice number, (1901 vs 1).  I've had to manually change each invoice number.  QuickBooks is not keeping the invoices in sequential order.  For example, after doing Invoice No. 1903, the next invoice comes up as 4, not 1904.  How do I correct this?

 

Thank you in Advance!

Best answer 01-03-2019 06:10 PM

Accepted Solutions
QuickBooks Team

Re: Invoice Numbers Not Saving

Thanks for dropping by the QuickBooks Community, jccelec.

 

I want to ensure you're able to use the correct number when creating an invoice.

 

When creating a transaction, QuickBooks takes the last number recorded and automatically increments this number by one for each new invoice.

 

Since you’ll be using a different number sequence, you’ll have to first manually update the invoice counter. Let me provide you the step by step process.

 

  1. Go to Customers at the top menu bar, then choose Create Invoices.
  2. Create a dummy invoice.
  3. In the Invoice # field, enter a number less than the correct one. For example, if the correct invoice number is 90, enter 89 in the field box.
  4. Click Save.

The next time you create an invoice, QuickBooks will assign the correct number. Before creating a new one, make sure to first delete the dummy invoice to keep your records in order.

 

Here’s how:

 

  1. Click Previous at the top of the window to find the invoice.
  2. From the Edit menu, choose Delete Invoice.

Feel free to check out this link, to learn more on what’s new in QuickBooks Desktop for Mac 2019.

 

Should you have any questions working in QuickBooks, leave me a comment. I’ll be happy to lend a helping hand

3 REPLIES
QuickBooks Team

Re: Invoice Numbers Not Saving

Thanks for dropping by the QuickBooks Community, jccelec.

 

I want to ensure you're able to use the correct number when creating an invoice.

 

When creating a transaction, QuickBooks takes the last number recorded and automatically increments this number by one for each new invoice.

 

Since you’ll be using a different number sequence, you’ll have to first manually update the invoice counter. Let me provide you the step by step process.

 

  1. Go to Customers at the top menu bar, then choose Create Invoices.
  2. Create a dummy invoice.
  3. In the Invoice # field, enter a number less than the correct one. For example, if the correct invoice number is 90, enter 89 in the field box.
  4. Click Save.

The next time you create an invoice, QuickBooks will assign the correct number. Before creating a new one, make sure to first delete the dummy invoice to keep your records in order.

 

Here’s how:

 

  1. Click Previous at the top of the window to find the invoice.
  2. From the Edit menu, choose Delete Invoice.

Feel free to check out this link, to learn more on what’s new in QuickBooks Desktop for Mac 2019.

 

Should you have any questions working in QuickBooks, leave me a comment. I’ll be happy to lend a helping hand

Experienced Member

Re: Invoice Numbers Not Saving

Simple fix!  Thank you.

Moderator

Re: Invoice Numbers Not Saving

Hello jccelec,

 

We're glad to hear that everything got fixed. If you have any questions, please let us know. Thanks!