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Invoices are not scrolling in numeric order

When I scroll through invoices they do not appear in the order they were created. I am creating them with the same date.  When I create a new invoice it jumps 7 numbers up sometimes more. seems random.  But all the numbers in between the jump are taken but I can't scroll in numerical order.   bug?

1 Comment
QuickBooks Team

Re: Invoices are not scrolling in numeric order

Hi there, Mijsang.

 

Thanks for reaching out to the Community. I'm here to help make sure this gets straightened out right away.

 

I haven't received reports similar to this issue. Rest assured, I'll be sure to report this to our engineers, so we can monitor it on our end and ensure that it won't turn into a problem that you'll have to worry about in the future.

 

In the meantime, we can toggle how your invoices are sorted to get the ideal order you want. When you go to the Invoices List, you can click the Sort by drop-down menu to get the correct option.

 

Keep me posted with the result, I want to make sure you're taken care of. Thanks for bringing this matter to the Community, I look forward to hearing from you.