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Active Member


I have been entering new customers and invoices for a few hours today. A lot of work. The new customers show up but none of the invoices do, even if I arrow through them page by page. The numbers of the invoices are missing, like the next invoice is the next number after the last one I created, but the invoices are just not there and dont show up in reports or account history or anything. Where are they??????????? c

1 Comment
Community Manager

Re: Invoices

Hello smiletraci, 


There are a couple of reasons why this is happening. A few of them are the following:

  • List Damage - Customers, Vendors, etc. are damage). 
  • Link Damage - links between transactions or transactions themselves.
  • Structural Damage - the header or tables of the some reports/transactions.

Don't worry. We can resolve it by running the Verify and Rebuild tool. Once done, please go ahead and recreate the invoices then run the A/R Detail report. 


If you have more questions, please don't hesitate to post them.