When the new Job Costing tab was made available, I was able to enter rates for employees. I have a new employee and when I try to click on the "add" it will not allow me to enter a rate. I have cleared cookies and cashe, also tried the app and different browsers with no success,
Thanks for the clarification, JLR9.
I checked our list or reported issues and found a similar concern as yours. With this, I recommend reaching out to our customer support team. They'll add your account to the list of affected users so you'll receive email updates once resolved.
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