I sent in all the information for a Mac Quickbooks refund and got a confirmation but never received the refund
I want to make sure you'll get the best help with your refund request.
Your account's security is one of our top priorities here in the QuickBooks Community. As much as I would love to get this handled directly, pulling up your account to check the status of your refund requires your company information which I am unable to do in this public forum for security purposes.
In this case, I encourage you to contact our QuickBooks Mac for Desktop Support Team. They have the tools to pull up your account in a secure environment and provide you further details about your refund.
Here's how you can contact our customer support:
For additional reference, you can check this article: https://quickbooks.intuit.com/return_policy/.
Please know that you're always welcome to post if you have any other questions. I'm always here to help.