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Established Member

Newly purchased software

The newly purchased software is a Microsoft windows application and is not supported on my new Mac os. How can I correct this and switch my new software to be compatible with my new Mac os? Please help!!


Re: Newly purchased software

Hi @Peanut1947 :


Call Intuit sales and ask for a refund and purchase the QB Mac version if you want to use QB Mac desktop.



Established Member

Re: Newly purchased software

Do you happen to have Intuit sales phone number?

QuickBooks Team

Re: Newly purchased software

Hi there, Peanut1947.


You can contact our Sales Support Team through this link: Then, you'll see our Intuit Sales phone number and the best time to call them under the Contact Us page.


Please reply to this thread if you need anything else. Thanks!