cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Established Member
Solved

Quickbooks Desktop Pro 2019 Update

After buying the upgrade to Desktop Pro 2019, I have lost the capability to use the tab key to move through the fields. Please help me get that back as it's quite frustrating to not have that function.

 

Thank you!

Best answer a month ago

Accepted Solutions
Established Community Backer ***

Re: Quickbooks Desktop Pro 2019 Update

I use 2019 and have not experienced that, so best I can offer is first if you have not. reboot the computer, try another keyboard they do go bad

 

the above assumes you have gone into preferences and turn off the setting to use enter to move between fields

4 Comments
Established Member

Re: Quickbooks Desktop Pro 2019 Update

I also seem to have lost my ability to use my arrow keys. Ugh!!!

Established Community Backer ***

Re: Quickbooks Desktop Pro 2019 Update

I use 2019 and have not experienced that, so best I can offer is first if you have not. reboot the computer, try another keyboard they do go bad

 

the above assumes you have gone into preferences and turn off the setting to use enter to move between fields

Established Member

Re: Quickbooks Desktop Pro 2019 Update

"go into preferences and turn off the setting to use enter to move between fields"

 

This is what worked! Thank you!

Established Member

Re: Quickbooks Desktop Pro 2019 Update

"go into preferences and turn off the setting to use enter to move between fields"

 

This is what worked! Thank you!!!! Smiley Happy