cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Active Member

Service Charge of $40

This is news to me.  Why was I charged an additional $40 on top of the $4/employee?

1 Comment
QuickBooks Team

Re: Service Charge of $40

Hi, Janicetate.

 

Thanks for joining the Community. I'm here to share some insights about the fee.

The $40 could be for your monthly payroll subscription fee on top of the $4 per employee. To make sure you're able to get the detailed billing of your account, I suggest following these steps:

 

  1. Log in to https://iop.intuit.com/.
  2. Go to the Setup tab.
  3. Click on the Billing Information link under the Billing and Service section.

Since your concern involves disclosure of personal information, I recommend contacting our Payroll Support Team.

 

Here's how to get in contact with them: https://community.intuit.com/browse/standalone-intuit-payroll-contact-us.

 

From there, one of our payroll specialists will be able to pull up your account in a secure environment and provide further information about the charge.

 

Please let me know if you have any other concerns. I'm always around to help. Have a great day.